FAQ & TERMS

How much does shipping cost? Shipping is free unless expedited shipping is requested.

 

How long is turnaround time? Standard turnaround time is 4-7 days. Expedited turnaround is 48 hours.

 

How much does a silk cost? Each silk is a unique design therefore we break pricing down when sketch design is received. Typically pricing ranges $280-$350.

 

What forms of payment do you accept? We accept credit card payments only. We can email you an invoice to pay or we can process your CC by phone.

 

Do you save my silk design for future orders? Yes. We save designs, colors and logos. Since we keep it on file, typically reorders are processed faster.

 

Where are you located? Saratoga Springs, New York.

 

Once payment is received we cannot cancel or refund your order. Any adjustments to the approved design will incur an additional fee.

 

Returns cannot be accepted.